Exclusive Interview with Dr. Tarek: Insights from Our Esteemed Partner in KSA
Join us as we sit down with Dr. Tarek, our esteemed partner in the Kingdom of Saudi Arabia, to delve into his expertise and experiences. Discover his insights on health, wellness, and the future of our collaborative efforts.
Q1: Can you provide an overview of SLB’s journey and how it has established itself in the Saudi Arabian market for health and beauty products?
Dr. Tarek: SLB’s journey in Saudi Arabia began with a clear mission to provide high-quality health and beauty products that cater to the unique needs of the Saudi population. Over the years, we have focused on understanding the local market, investing in research, and building a strong distribution network. Our commitment to excellence and customer satisfaction have helped us establish a solid reputation. We have partnered with local suppliers and healthcare professionals to ensure our products are both effective and culturally appropriate. This strategic approach has enabled us to become a trusted name in the health and beauty industry in Saudi Arabia.
Q2: What sets SLB apart from other health and beauty brands in the region, and how do you ensure the quality and safety of your skincare products?
Dr. Tarek: SLB differentiates itself through a steadfast commitment to quality, safety, and innovation. We prioritize rigorous testing and adhere to the highest international standards in our manufacturing processes. Our products are formulated with scientifically-backed ingredients and are subjected to thorough clinical trials. Additionally, we emphasize transparency and ethical practices, ensuring that our customers can trust the safety and efficacy of our offerings. Our collaboration with healthcare professionals and continuous feedback loops allow us to refine our products and maintain our competitive edge in the market.
Q3: As a doctor, how has your medical expertise influenced SLB’s approach to developing health and beauty products, and what role do you believe science and medical knowledge play in the success of these products in the Saudi Arabian market?
Dr. Tarek: My medical background has been instrumental in shaping SLB’s approach to product development. By integrating scientific research and medical knowledge into our processes, we ensure that our products are not only effective but also safe for our consumers. Understanding the physiological and dermatological needs of our customers allows us to create targeted solutions that address specific health and beauty concerns. In the Saudi Arabian market, where consumers are becoming increasingly health-conscious and discerning, the credibility that comes with scientifically-backed products is invaluable. This scientific rigor is a cornerstone of our success and helps us build trust with our customers.
Q4: Does SLB provide after-sales services to its customers?
Dr. Tarek: SLB is based on a main principle which is ensuring the customer’s sufficient knowledge to select and use the appropriate product from the list of products that are verified by SLB. This done through direct communication between the specialized customer service staff and the customer. This crew seeks to maintain communication with the customer to respond to any inquiries and take all notes and requests from customers even after completing the purchase process in order to deal with them by SLB management to take the necessary measures.
Q5: What are SLB’s qualifications and competencies to evaluate products?
Dr. Tarek: In evaluating products to be presented with confidence to the consumer, SLB relies on two specialized work teams. The first is a work team specialized in dealing with medical and cosmetic companies to ensure the safety and efficiency of their factories in producing high-quality products from reliable sources. The second team is pharmaceutical to study the components of the products with their concentrations to ensure that the products work efficiently and to obtain the desired results from these products safely.
